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Privacy Policy

At Culinary Innovations we are committed to protecting your privacy.  We have published this statement to ensure that you are aware of what information we gather and use for this website.


Our site uses small packet files placed onto your computer called cookies which allow us to see how the site is used.  These cookies cannot identify you or hold any of your personal details such as name, credit card details, etc., but if you continue to use this site we will assume that you are happy for us to store these cookies and in the future use them to make sure you don’t see the same advertisement repeatedly or to deliver content specific to your interests.  

Registration and Order Forms:

Our site’s registration, order forms and enquiries forms require users to give us contact information (like email and postal addresses and phone numbers) and unique identifiers (like username and password).  This contact information is used to process orders and to send information, updates and promotional materials to our customers. Since 31st December 2013, details of all sales orders are shared with Continental Chef Supplies a trading division of Bunzl Ltd. as part of transfer of business sale and transfer of vacuum packing, vacuum pouches and water bath assets.  Continental Chef Supplies' Company Registration number is 2902454, and their trading address is 2 Swan Road, South West Industrial Estate, Peterlee, SR8 2HS. 

Credit Card Information:

We do not hold or store details of credit card numbers or credit security codes related to transactions made on this web site.  To ensure compliance to the latest Payment Card Industry Data Security Standards (PCI DSS) you will be directed to our credit card payment processor SECPay/PayPoint for 3D payment security on all orders before being returned back to our site for your order confirmation.  We also destroy all credit card numbers and security codes provided on telephone orders after receipt of a relevant authorisation code from your credit card company. 

Data Quality:

During the order placing process, registered users are offered the option of modifying their held details. This is to ensure that we still hold valid contact and delivery details. Users are encouraged to make sure these details are correct before finally submitting any particular order.

Email Broadcasts:

We regularly use Email broadcasts to advertise our products and services.  These Email broadcasts are delivered by a third party provider who ensure that there is always an ability by the recipient to unsubscribe to any future emails from ourselves.  If for any reason you wish us to unsubscribe you or dispute that you have been unsubscribed please let us know and we will bring this matter to the attention of our supplier.  Additionally, we will share new email data with this provider, if you are unhappy for us to do this please let us know. 

Data Protection Act:

Culinary Innovations Ltd. works in accordance with the Data Protection Act 1998.  We are registered as a Data Controller with the Information Commissioner's Office which promotes the protection of your personal information.  Registration No: PZ2239260.