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Terms & Conditions

The information below will tell you all you need to know about using this website.  There are legal sections, contact details and important things you need to know.  Some areas need a little more explanation than others, but we've tried to keep it as short and simple as possible.

Acceptance

Please read these terms carefully - they concern the use of this website.  Your use of this web site is subject to these terms and by using the website you show your agreement to such terms.  If you do not accept our terms, please do not use this website.

Definition

Culinary Innovations refers at all times to Culinary Innovations Ltd.. 

Accuracy of Information

All information or advice provided as part of this website is intended to be general in nature and you should not rely on it in connection with the making of any decision. The information, including prices, and details, of services and products, and any offers, included in this website, have been compiled from a variety of sources and are subject to change at any time without notice. In the event that such change takes place we shall not be liable to you in any way whatsoever.

Culinary Innovations tries to ensure that all the information provided as part of this website is correct at the time of inclusion on the website but does not represent that the information contained in this website is accurate, comprehensive, verified or complete, makes no representation or warranty as to the adequacy or suitability, and shall accept no liability for the accuracy or completeness of the information contained in this website or for any reliance placed by any person on the information.

Conditions of Sale

The information on this web site falls into two categories:

1.        Offers for sale of training services:

Unless otherwise agreed all sales of training services are made on these conditions of sale.  No variation of these conditions of sale or any terms supplied with any order form or other document provided by you will be binding on Culinary Innovations unless confirmed in writing by a Director of Culinary Innovations.  All such training course services are subject to availability.  As a result of the continuing development of our training programmes, services may vary from that shown.  You are responsible for deciding on the suitability of the services offered for any particular purpose and for the consequence of any work we undertake to deliver your requests.  All prices are in pounds sterling and correct when published and given in good faith.  The total cost of your booking is that which is displayed at the time of checkout. 

Culinary Innovations seeks to ensure that all training courses are filled up on a first come first serve basis.  We seek to fill spaces up to three weeks in advance.  We are therefore happy to cancel any bookings and refund any monies paid up to three weeks prior to an event.  However, it is often hard for us to resell spaces within 21 days of the start of a scheduled course, and any cancellations within this time frame can result in lost revenue that affects our ability to deliver quality services.  We can only accept a cancellation and offer a refund within three weeks of a start date if we can re-sell the space(s), otherwise you will forfeit any course fees.  If a person that is booked on a course fails to attend for any reason, they would not be entitled to an automatic refund or a re-booking on another course(s).  Culinary Innovations cannot also be held liable for any third-party costs such as travel bookings or accommodation you incurr.  

In the unlikely event of a cancellation of a training course by force majuere, for example absence of a presenter (due to travel disruption, illness, sickness of an immediate relative etc.), or damage to buildings and equipment, Culinary Innovations will undertake to offer a suitable transfer to an alternative date or course, or a full refund within 7 days of any fees.   

We strongly recommend travel insurance that will cover your costs in the event of you being unable to attend your course or late cancellation by ourselves due to a force majeure and will assist you with invoices and paperwork in support of a claim on any insurance policies you may have.

Culinary Innovations reserves the right to change the advertised price of training services without notice.  Unless otherwise agreed payment is required prior to delivery of the services.  Where Culinary Innovations agrees to issue an invoice you must pay the invoice within 30 days of the invoice date.  For so long as any amount to be paid for services owing to Culinary Innovations, title will remain with Culinary Innovations and will not pass to you until Culinary Innovations has received payment in full, including any interest due.  Culinary Innovations may charge interest at 8% above the Bank of England interest rate on any amount not received by the due date until such amount is received both before and after any court judgements.  For payments made by non-UK credit/debit cards, the exchange rate used will be the bank’s rate at the time of processing the payment.

All our prices of training services are quoted exclusive of VAT which will be added to the total cost of your order at the time of checkout at the prevailing rate

The delivery of a service is constituted by the mailing of a booking confirmation via Royal Mail first class post or the issue of an emailed joining instruction and not the delivery of the event itself.  A booking confirmation will be posted within the following working day of receipt of payment or agreement for credit.

2.        Offers for sales of products:

The offers for sale of products on this site relate to the type of goods that you purchase.

2.1      Offers for vacuum packing equipment, vacuum pouches and water baths.

Unless otherwise agreed all sales of vacuum packing equipment, vacuum pouches and water baths are made on the conditions of sale of Bunzl Ltd. T/AS Continental Chef Supplies.  Culinary Innovations has transferred the sole rights of this business to Continental Chef Supplies on 31st December 2013.  All information relating to vacuum packing equipment, vacuum pouches and water baths and purchasing of such goods via this web site are exclusively the sole responsibility for distribution by Continental Chef Supplies.  As such Culinary Innovations acts as authorised commission agents, taking payment for goods for onward bank transfer to Continental Chef Supplies.  For more information on Continental Chef Supplies’ terms and conditions, including conditions of sales, prices and payment, delivery, product information and images, guarantees and liability and status please visit  www.chefs.net/terms.asp

2.2      Offers for all other goods

Unless otherwise agreed all sales of all goods other than vacuum packing, vacuum pouches and water baths (none hereafter as “other goods” made by Culinary Innovations are made on these conditions of sale.  No variation of these conditions of sale or any terms supplied with any order form or other document provided by you will be binding on Culinary Innovations unless confirmed in writing by a Director of Culinary Innovations.   All other goods are subject to availability.  As a result of the re-design of products, other goods may vary from that shown.  You are responsible for deciding on the suitability of the other goods offered for any particular purpose and for the consequence of any work we undertake to deliver your requests.  No protection will be afforded under the Direct Selling Regulations unless you identify yourself as a home user.  All prices are in pounds sterling and correct when published and given in good faith.  The total cost of your order is that which is displayed at the time of checkout. 

Culinary Innovations reserves the right to change the advertised price of other goods without notice.  Unless otherwise agreed payment is required prior to delivery of the other goods.  Where Culinary Innovations agrees to issue an invoice you must pay the invoice within 30 days of the invoice date.  For so long as any amount to be paid for other goods owing to Culinary Innovations, title will remain with Culinary Innovations and will not pass to you until Culinary Innovations has received payment in full, including any interest due.  Culinary Innovations may charge interest at 8% above the Bank of England interest rate on any amount not received by the due date until such amount is received both before and after any court judgements.  For payments made by non-UK credit/debit cards, the exchange rate used will be the bank’s rate at the time of processing the payment.

All our prices are quoted exclusive of VAT which will be added to the total cost of your order at the time of checkout at the prevailing rate.  If you are based in the EU and are VAT registered within the EU please send us your VAT registration number by separate email and we will refund you your VAT.  Orders from outside of the EU, including those from theChannel Islands, will not be charged VAT but you may be charged customs on importation.

Culinary Innovations’ policy is to indicate an estimated despatch schedule for each product sold.  From time to time an unforeseen demand may deplete our stock of products.  If a longer time period is required for the despatch of other goods we will notify you by either email or phone within two working days and you may choose to cancel your order or wait as you prefer.

Other goods orders received by 12:00hours on any working day and in stock are normally despatched the same day.  Orders received at the weekends or on public holidays will be processed on the following working day.  The delivery method, time scale and price for your delivery will depend on your location and the overall weight or volumetric measurement (whichever is the greater) of your consignment. 

Risk of loss or damage to any other goods shall pass to you upon delivery.  Claims for damage to other goods must be noted at the time of delivery and notified to Culinary Innovations within 3 working days of delivery to you.  Claims for non-delivery of other goods must be notified to Culinary Innovations in writing within 7 days of the invoice date.  Other goods returned will not be accepted without pre-arrangement and then only on the condition that the other goods are either under warranty for repair or in perfect condition, unused and in their original packaging within 14 days of purchase.  You shall be responsible for the cost of outward and return carriage plus insurance of other goods returned to us.  Any other goods returned to Culinary Innovations without authorisation or which are not in the condition set out above will be rejected and returned to you at your cost.

Culinary Innovations reserve the right to charge an administration charge on all returns.  Where other goods do not appear in a Culinary Innovations publication, including this web site, and are specially ordered for you, Culinary Innovations will only accept the return of the goods if they are defective and returned within 30 days of delivery to you.  

Culinary Innovations reserves the right to charge a restocking fee of up to 30% of the goods value.

Copyright, Trademark & Intellectual Property Rights

All materials presented on this website, unless specifically indicated otherwise, is under copyright to Culinary Innovations or its partners.  The contents of this website are freely downloadable for browsing purposes only and may not be reproduced in whole or in part or otherwise made available without the prior written consent of the company. In addition, none of the materials on this website may be copied, altered in any way, or transmitted or distributed to any other party without the prior express written permission of the company.  You may not create links to this website without the express prior written consent of Culinary Innovations.  Linked websites, whether permitted or not, do not have any implied affiliation with this website.

All trade marks, trade names and logos used on this website are trade marks or trade names of Culinary Innovations and its partners.  All Intellectual Property Rights (including, without limitation, all database rights, rights in designs, rights in know-how, patents and rights in inventions (in all cases whether registered or unregistered and including all rights to apply for registration) and all other intellectual or industrial property rights in any jurisdiction) in any information, content, materials, data or processes contained in or to this website belong to Culinary Innovations or its partner source. All rights of Culinary Innovations in such Intellectual Property Rights are hereby reserved.

Disclaimers

While Culinary Innovations has taken care in the preparation of the contents of this website, this website and the information, names, images, pictures, logos, icons regarding or relating to the Culinary Innovations and its partners, or the services or products of the same, are provided on an 'as is' basis without any representation or endorsement being made, and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.  To the extent permitted by law, all such terms and warranties are hereby excluded.  In no event will Culinary Innovations or any partners be liable (whether in contract or tort (including negligence or breach of statutory duty) or otherwise) for any losses sustained and arising out of or in connection with use of this website including, without limitation, loss of profits, loss of data or loss of goodwill (in all these cases whether direct or indirect) nor any indirect, economic, consequential or special loss.

Culinary Innovations does not warrant that the functions or materials accessible from or contained in this website will be uninterrupted or error free, that defects will be corrected or that this website or the server that makes it available are virus or bug free or represent the full functionality, accuracy, reliability of the materials.

If any of these terms and conditions (or any terms and conditions relating to a service or product referred to in this website) should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any country in which such terms and conditions are intended to be effective, then to the extent of such illegality, invalidity or unenforceability, and in relation to such country only, such terms or condition shall be deleted and severed from the rest of the relevant terms and conditions and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.  Nothing in these terms and conditions shall exclude Culinary Innovations' liability for death or personal injury resulting from Culinary Innovations’ negligence.

Variations

We reserve the right to change these terms and conditions at any time, without notice to you, by posting changes on the website.  It is your responsibility to review the website terms and conditions regularly to ensure you are aware of the latest terms and conditions.  Your use of this website after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions.  We recommend that you print off and retain for your records a copy of these terms and conditions from time to time and a copy of any terms and conditions relating to any service or product.  Any amendment to terms and conditions must be agreed in writing by us, or, if appropriate, by the relevant partner company with whom you contract.

Jurisdiction

Unless otherwise specified, the services and products described in this website shall be governed by and construed in accordance with the laws of England and Wales.  Disputes arising in relation to the same shall, unless otherwise expressly agreed, be resolved exclusively in the courts of the City of Leicester.

Ownership of Website

This website is the property of Culinary Innovations Ltd.  Registered office:3 North Street, Oadby, Leicester, LE2 5AH.  Registered in England with company number 7195531. VAT registration number: 688 9731 55.